Transform Your Wellness Journey

×

Terms & Conditions

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using Journey Essence Store, you accept and agree to be bound by the terms and provision of this agreement.

2. Products and Services

Journey Essence Store provides premium essential oils, aromatherapy products, and wellness accessories. All product descriptions, prices, and availability are subject to change without notice.

3. Ordering and Payment

Orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders at our discretion. Payment must be received before order processing.

4. Shipping and Returns

We offer a 30-day satisfaction guarantee on all products. Items must be returned in original condition with original packaging. Customer is responsible for return shipping costs unless the item was defective.

5. Product Disclaimer

Essential oils and aromatherapy products are not intended to diagnose, treat, cure, or prevent any disease. Consult with a healthcare professional before use if you have medical conditions or concerns.

6. Limitation of Liability

Journey Essence Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or services.

7. Contact Information

For questions regarding these terms, please contact us at [email protected] or call +1 (310) 555-7829.

×

Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This includes your name, email address, phone number, shipping address, and payment information.

2. How We Use Your Information

We use the information we collect to process your orders, communicate with you about your purchases, provide customer service, send marketing communications (with your consent), and improve our products and services.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with service providers who assist us in operating our website and conducting business.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our audiences come from.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (310) 555-7829.

×

DMCA Policy

Last Updated: December 2024

Digital Millennium Copyright Act Policy

Journey Essence Store respects the intellectual property rights of others and expects our users to do the same.

Copyright Infringement Claims

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on our website, please notify us by providing the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and where it is located on the site
• Your contact information including address, telephone number, and email
• A statement that you have a good faith belief that the use is not authorized by the copyright owner
• A statement that the information in the notification is accurate and under penalty of perjury

Counter-Notice

If you believe that your material was removed or disabled by mistake or misidentification, you may file a counter-notice with us.

Contact for DMCA Issues

DMCA notices should be sent to: [email protected]

Or by mail to:
Journey Essence Store
DMCA Agent
847 Pacific Coast Highway
Manhattan Beach, CA 90266
Phone: +1 (310) 555-7829

×

GDPR Compliance

Last Updated: December 2024

Your Rights Under GDPR

If you are a resident of the European Union, you have certain rights under the General Data Protection Regulation (GDPR):

Right to Access

You have the right to request access to the personal data we hold about you.

Right to Rectification

You have the right to request correction of inaccurate personal data.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format.

Right to Object

You have the right to object to processing of your personal data for direct marketing purposes.

Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent
• Contract: To fulfill our contractual obligations
• Legal Obligation: To comply with legal requirements
• Legitimate Interest: For business operations and improvements

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.

Contact Our Data Protection Officer

For GDPR-related inquiries, contact: [email protected]

Phone: +1 (310) 555-7829